Official Document – Updated January 2026

Privacy Policy Ong24 Slot – Protecting Your Personal Data

Your privacy is not merely a legal obligation to us — it is a moral responsibility we take seriously. This Privacy Policy clearly sets out how ong24 slot collects, uses, stores, and protects the personal data of every member in Malaysia, in accordance with the Personal Data Protection Act 2010 (PDPA).

Jan 2026
Last Updated
PDPA
Compliance with the 2010 Act
SSL
256-bit Encryption

Ong24 Slot's Privacy Commitment to Malaysian Players

Six data protection principles that keep your information secure at all times

256-bit SSL Encryption at All Times

All data transmitted between your device and ong24 slot's servers is protected by 256-bit SSL encryption — the same level of security used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept or read your information in transit.

Malaysia PDPA 2010 Compliance

Ong24 slot fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is genuinely necessary, store it securely, and give you full rights to access, correct, or request deletion of your personal data at any time.

No Sale of Data to Third Parties

Ong24 slot has never and will never sell, rent, or trade members' personal data to any third party for marketing purposes. Your data belongs to you — not to us as a business asset. This is a commitment we have upheld without compromise since day one of our operations.

Full Control in Your Hands

Every ong24 slot member has full control over their data. You can update your personal information, manage your privacy settings, request a copy of the data we hold, or apply for account and data deletion — all through a single request to our team.

Gaming Activity Is Confidential

Your game records, betting history, and deposit or withdrawal amounts on ong24 slot are strictly confidential. This information will not be disclosed to any party without a valid court order or your own written consent.

Communication Management Preferences

You have full control over the communications you receive from ong24 slot. Unsubscribe from promotional emails, disable SMS notifications, or limit communications to account-related matters only — the choice is yours, right from your account settings.

Your Rights as an Ong24 Slot Member

Under Malaysia's PDPA 2010, you have eight fundamental rights regarding your personal data

Right of Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Correct or update any inaccurate or outdated personal information in your account.

Right to Erasure

Request the deletion of your personal data, subject to any applicable legal retention requirements.

Right to Object

Object to the processing of your data for direct marketing or profiling purposes at any time.

Right to Restrict Processing

Request that we restrict the processing of your data under certain circumstances while a dispute is being resolved.

Right to Data Portability

Receive your data in a structured, machine-readable format for transfer to another platform.

Right to Withdraw Consent

Withdraw consent for data processing at any time without affecting processing that has already taken place.

Right to Lodge a Complaint

Report any privacy concerns to us or to the Malaysian Personal Data Protection Commissioner.

To exercise any of the rights above, please contact our privacy team at support@ong24slot.com by clearly stating your request. We will process your request within 14 business days from the date of receipt.

This Privacy Policy applies to all users of the ong24 slot platform, including website visitors, registered members, and VIP members. By using the ong24 slot platform, you agree to the practices described in this Privacy Policy. Please read it carefully and contact us if you have any questions at support@ong24slot.com.

1

Introduction & Scope of This Privacy Policy

Ong24 slot ("we", "platform", or "the Company") takes the privacy of every member and user seriously. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use the website and services ong24 slot.

This document has been prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best-practice data protection standards. We are committed to ensuring that your personal data is handled with full respect, transparency, and accountability.

This Privacy Policy applies to all information collected through the ong24 slot website, mobile application (if applicable), email communications, and any other interactions between you and our platform. It does not apply to third-party websites or services that may be linked from our platform.

If you are under 18 years of age, you are not permitted to use the ong24 slot platform and we do not knowingly collect personal data from minors. Please read Terms & Conditions us for more information on age restrictions.


2

Types of Personal Data We Collect

Ong24 slot only collects data that is strictly necessary to deliver our services safely and efficiently. The following are the categories of data we may collect:

Data Category Example Information Requirements
Identity Data Full name, date of birth, MyKad/passport number Mandatory
Contact Data Phone number, email address Mandatory
Financial Data Deposit/withdrawal records, payment methods (TNG, GrabPay, FPX) Mandatory
Game Data Betting history, game records, account balance Mandatory
Technical Data IP address, device type, browser, operating system Automatic
Usage Data Pages visited, clicks, session duration, game preferences Automatic
Communication Data Customer support chat records, emails sent to us When relevant
Verification Data MyKad copy, bank statement (for KYC) When required

We do not collect sensitive personal data such as health information, religious beliefs, political views, or biometric data unless there is a specific need and you have given your consent.


3

How We Collect Your Personal Data

Your personal data is collected through the following methods:

  • Account Registration – when you complete the ong24 slot registration form with your name, phone number, email, and date of birth
  • KYC (Know Your Customer) Process – when you submit identity verification documents such as your MyKad or passport to meet compliance requirements
  • Financial Transactions – when you make a deposit via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, ShopeePay, or Boost, or submit a withdrawal request
  • Gaming Activity – automatically when you play slots, Live Casino, jackpot games, or place Sports Betting wagers on the ong24 slot platform
  • Customer Support Interactions – when you contact our team via live chat, WhatsApp, or email
  • Cookies and Tracking Technologies – automatically via your browser when you visit the ong24 slot website
  • Trusted Third Parties – in certain situations, from the identity verification providers or payment platforms we use

4

Purpose of Personal Data Processing

Ong24 slot processes your personal data for the following legitimate purposes:

  • Account Management – to create, verify, and maintain your account on the ong24 slot platform
  • Service Provision – enabling you to access and enjoy all games and features on the ong24 slot platform
  • Payment Processing – to process your deposits and withdrawals via Malaysian e-wallets and online banking
  • Identity Verification (KYC/AML) – fulfilling legal requirements related to anti-money laundering and age verification
  • Platform Security – to detect and prevent fraud, account misuse, and suspicious activity
  • Customer Support – processing and resolving your enquiries, complaints, and support requests
  • Responsible Gaming – monitoring gaming patterns to identify and support members who may need assistance
  • Marketing (with consent) – sending you relevant information about ong24 slot promotions, bonuses, and the latest offers
  • Platform Improvements – analysing usage data to improve the user experience and develop new features
  • Legal Compliance – to fulfil legal and regulatory obligations applicable to our operations

Ong24 slot will not process your personal data for any purpose beyond those stated above without first notifying you and obtaining your explicit consent where required.


5

Data Sharing with Third Parties

Ong24 slot does not sell or disclose members' personal data to third parties for commercial purposes. However, in the following limited circumstances, we may share your data:

  • Payment Service Providers – e-wallet platforms (Touch 'n Go, GrabPay, DuitNow) and banks to process your financial transactions. These providers are subject to their own privacy policies and financial compliance requirements
  • Game Providers – companies such as Pragmatic Play, Evolution Gaming, and PG Soft receive only the minimum data necessary to operate the games. They do not receive your personal financial information
  • Identity Verification Services – third-party KYC providers to verify your identity for legal compliance purposes
  • Legal Authorities – we will disclose data when required by law, court order, or a lawful request from Malaysian authorities
  • Analytics Services – aggregated and anonymised data for platform usage analytics, used solely for service improvement purposes

All third parties that receive your data are required to protect it to a standard equal to or higher than our own. We enter into binding data protection agreements with each of our third-party service providers.

If you receive any communication claiming to be from ong24 slot that requests sensitive information via unsolicited email or message, please report it to us immediately. ong24 slot will never ask for your password or payment card details by email.


6

Data Retention & Security Measures

The security of your data is a top priority at ong24 slot. We implement a range of technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction:

  • 256-bit SSL/TLS Encryption for all data transmitted between your device and our servers
  • Encryption of data at rest for all sensitive data stored in our databases
  • Strict access controls – only authorised personnel may access personal data, and strictly for legitimate work purposes
  • 24/7 security monitoring by a dedicated cybersecurity team to detect and respond to threats
  • Regular security audits by an independent party to identify and remediate any vulnerabilities
  • Two-factor authentication (2FA) available to all member accounts for an added layer of protection

Data Retention Period: ong24 slot retains the personal data of active members for the duration of their active membership plus five (5) years after account closure, to satisfy legal and financial record-keeping requirements. Data that is no longer needed will be securely deleted or anonymised.

In the event of a data breach affecting your personal data, ong24 slot will notify you within 72 hours after becoming aware of the breach, in accordance with the data breach notification requirements prescribed by law.


7

Cookies & Tracking Technologies

The ong24 slot website uses cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Types of cookies we use:

  • Essential Cookies – required for core platform functions such as login authentication and session security. Cannot be disabled
  • Performance Cookies – collects information on how you use the website to help us improve the user experience. All data is anonymised
  • Functional Cookies – to remember your preferences such as language and display settings, providing a more personalised experience
  • Analytics Cookies – helping us understand how members use the ong24 slot platform so we can make meaningful improvements

You can manage your cookie settings through your browser. However, disabling essential cookies may affect the functionality of the ong24 slot platform. For more information on how to manage cookies in popular browsers, please refer to your browser's help documentation.


8

International Data Transfers

In the course of operating the ong24 slot platform, your personal data may be processed or stored outside Malaysia — specifically on servers belonging to cloud service providers and international game providers such as Evolution Gaming (operating out of Georgia with studios worldwide) and Pragmatic Play.

When data is transferred outside Malaysia, ong24 slot ensures that such transfers are safeguarded by:

  • Data transfer agreements that comply with international data protection standards
  • Standard contractual clauses requiring recipients to protect data to a standard equivalent to Malaysia's PDPA
  • Confirmation that the recipient country maintains an adequate level of data protection

By using the ong24 slot platform, you consent to such data transfers, as they are necessary to deliver high-quality international gaming services to players in Malaysia.


9

Protection of Children's Data

Ong24 slot does not direct any of its services toward children or individuals under the age of 18. We do not knowingly collect personal data from anyone under 18.

Should we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to remove that information from our systems and close the account in question. Parents or guardians who believe their child has registered on ong24 slot should contact us immediately at support@ong24slot.com.

If you are under 18 years of age, you are not permitted to use the ong24 slot platform under any circumstances. Gambling by minors is strictly prohibited and may result in serious legal consequences.


10

Links to Third-Party Websites

The ong24 slot platform may contain links to third-party websites or services. This Privacy Policy applies solely to the ong24 slot platform and does not cover the privacy practices of any third-party websites you access through links on our platform.

Ong24 slot is not responsible for the content, privacy policies, or security practices of third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.


11

How to Exercise Your Privacy Rights

To exercise any of the privacy rights described in this document, you may reach us through the following channels:

  • Privacy Email: support@ong24slot.com (please state "Privacy Request" in the email subject line)
  • Live Chat: Contact the ong24 slot customer support team via live chat on the platform

When submitting a data-related request, please include:

  • Your full name as registered on your ong24 slot account
  • Your registered phone number or email address
  • The specific type of request (access, correction, deletion, etc.)
  • Any additional information relevant to your request

We will verify your identity before processing any data-related request to protect your privacy. Requests will be processed within 14 business days. For more complex cases, we may extend this period by up to 30 days and will notify you accordingly.

Most privacy requests can be handled directly through your account settings on the ong24 slot platform. Log in and go to the "Account Settings" section to update your personal information, manage communication preferences, or download a copy of your data.


12

Contact Us & Privacy Policy Amendments

If you have any questions, concerns, or complaints regarding how ong24 slot handles your personal data, we encourage you to reach out to us first so we can address the matter directly and promptly.

Ong24 slot reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new technologies, updated legal requirements, or other valid reasons. Members will be notified of any significant amendments via their registered email or a prominent notice on the platform at least 14 days before taking effect.

Your continued use of the ong24 slot platform after any Privacy Policy amendment takes effect will be considered your acceptance of the updated policy. We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your data.

The latest version of this Privacy Policy takes effect on January 2026 and supersedes all previous versions. To download or print a PDF copy of this Privacy Policy, please contact us at support@ong24slot.com.

This document was last updated: January 2026. For any enquiries, please contact support@ong24slot.com. Also read Terms & Conditions and Responsible Gaming Policy ours.

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Your Data Is Safe at ong24 slot – Register with Confidence

Your privacy is protected by 256-bit SSL encryption and Malaysia's PDPA 2010. Register for free today, deposit via Touch 'n Go or GrabPay, and enjoy over 1,000 games with complete peace of mind.

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